Terms of Service
Our website address is: https://playprintshop.com.
Welcome to Play Print Shop
Play Print Shop is your one-stop destination for high-quality custom printing and signage. We specialize in eye-catching signs, professional vehicle lettering, and personalized apparel that help businesses and individuals stand out. Our team combines creativity, precision, and craftsmanship to deliver products that not only look great but also last.
These Terms of Service (“Terms”) govern all printing, design, and installation services provided by Play Print Shop (“we,” “our,” or “us”) to clients (“you” or “the client”). By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
PAYMENTS AND PROJECT APPROVAL
All projects require a minimum 50% deposit before production begins. The remaining balance must be paid upon completion and prior to pickup, delivery, or installation.
Requests for the final payment are not made until the project receives client approval. Final payment is due within 5 business days of receiving the final invoice.
If payment is not received within the due date, production or delivery may be delayed or suspended.
CLIENT RESPONSIBILITIES
Clients are responsible for:
•Providing accurate design files, spelling, and layout details.
•Reviewing and approving all proofs before production.
•Ensuring they have legal rights to use any submitted artwork, logos, or images.
Play Print Shop will not be responsible for errors, misspellings, or color issues approved in the client’s final proof.
TURNAROUND TIME & DELIVERY
Production times vary depending on the size, type, and quantity of items ordered. Estimated turnaround times are provided at the time of your order and begin only after deposit and artwork approval are received.
Delays caused by late approvals, missing information, or shipping carriers are not the responsibility of Play Print Shop.
Rush service may be available for an additional fee
APPAREL & CUSTOM T-SHIRT PRINTING
Custom apparel and T-shirt printing projects require setup, design preparation, and production time. Once a payment or deposit is made, it is non-refundable.
If a project is cancelled, delayed, or postponed by the client, all monies paid will be retained by Play Print Shop. Any work completed beyond what was paid for will be billed accordingly.
Orders that are completed and approved per the agreed scope of work are non-refundable. Replacements are only offered in the case of verified product defects or production errors caused by Play Print Shop.
SIGNS, BANNERS & VEHICLE WRAPS
All custom signage, banners, decals, and vehicle wrap projects are made to order. Because each product is unique, all payments are non-refundable once production begins.
If a project is cancelled before printing, only design and setup fees will be deducted, and any remaining balance may be refunded at our discretion.
All installation appointments must be scheduled in advance. Cancellations or rescheduling within 48 hours of a booked installation may incur a rescheduling fee.
PROMOTIONAL ITEM PRINTING
Printing for promotional items such as mugs, pens, bags, and other merchandise is non-refundable once production begins.
Reprints or replacements will only be provided if there is a verified manufacturing defect or error caused by Play Print Shop.
DESIGN FEES & OWNERSHIP
Design fees are charged for any creative work, logo creation, or customization. Once design work has started, design fees are non-refundable.
All designs, templates, and artwork created by Play Print Shop remain the property of the company until full payment is received.
If a refund is granted, all rights to artwork, files, and designs remain with Play Print Shop.
CHARGEBACKS & PAYMENT DISPUTES
If a chargeback or payment dispute is filed through your bank or credit card company, all services and projects will be immediately suspended without notice.
A $50 chargeback fee plus any outstanding balances must be paid in full before services are restored or files are released.
Issuing a chargeback for a valid charge is considered fraud. Please contact us directly with any billing or service concerns before initiating a dispute.
HOW REFUNDS ARE PROCESSED
If a refund is approved, it will be processed as follows:
•Credit Card Payments: Refunded to the same card within 30 business days.
•Check or Money Order Payments: Refunded by company check within 30 business days.
COLOR MATCHING & PROOFS
Due to variations in monitors, materials, and printing methods, exact color matching cannot be guaranteed.
Clients are responsible for reviewing and approving proofs before final production. Once a proof is approved, Play Print Shop is not liable for design, layout, or spelling errors.
LIABILITY & WARRANTY DISCLAIMER
Play Print Shop is not responsible for damage to vehicles, walls, or surfaces resulting from improper care, cleaning, or removal of graphics after installation.
We offer a 14-day limited warranty on manufacturing defects for printed materials and installed graphics.
Normal wear and tear, fading from sunlight, and client misuse are not covered under this warranty.
FORCE MAJEURE
Play Print Shop shall not be held liable for any delay or failure in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, equipment failure, power outages, or supply chain disruptions.
ACCEPTANCE OF TERMS
By submitting payment, artwork, or final approval, you acknowledge that you have read, understood, and agree to these Terms of Service.
Thank you for choosing Play Print Shop.
We value your business and are committed to providing quality products and reliable service that make your brand stand out.